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1. Data processed and purposes

The data processed are the full name, email address, organisation —if provided—, message content, selected language, date of receipt and record of consent. The data are used solely to receive, examine, respond to and follow up the enquiry; send an automated acknowledgement; and prevent abuse or security incidents. Technical connection data may be processed temporarily for security controls; rate limiting uses a hash identifier and does not include the IP address in the email sent.

The data will not be used for advertising, campaigns or subscriptions without separate consent. Sensitive data and unnecessary confidential information must not be included.

2. Required information

The name, email address, message and acceptance of this policy are required because they are necessary to identify, respond to and manage the enquiry. The organisation is optional. The form cannot be submitted without the required data.

3. Recipients and service providers

The data are not sold or disclosed for commercial purposes. They may be processed by hosting, email and security providers strictly necessary to operate the website and deliver the messages, subject to confidentiality and security obligations.

Where those providers operate infrastructure outside Argentina, processing or transfer will be carried out in accordance with Argentine Law 25,326 and its supplementary rules.

4. Retention

If the enquiry does not lead to a professional relationship, the data will be retained for no more than 12 months from the last communication and will then be deleted, unless a legal obligation, the handling of a claim or the defence of rights justifies a different period.

5. Security and confidentiality

Reasonable measures are applied for validation, submission limits, access control and email security. No system can provide absolute security; the form must therefore not be used to transmit sensitive, secret or particularly critical information.

6. Data subject rights

The data subject may request access to their data free of charge under the applicable legal terms and may request its updating, rectification, confidentiality or deletion where appropriate. Consent may also be withdrawn for future processing. Requests must be sent to info@jxgeno.com and will be answered within the periods established by applicable law.

7. Changes

This policy may be updated to reflect legal or technical changes. The version in force will be the one published on this page with its date of revision.